These Terms & Conditions govern the use of our services. By booking with Sentu Cleaning Services, you agree to the following:

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1. Service Booking

• All bookings must be made through our website, phone, or email.

• You must provide accurate details (address, type of service, preferred date & time).

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2. Payment

• We accept online transfers, UPI, and cash payments.

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3. Service Guarantee

• We aim to deliver high-quality services, but results may vary depending on the condition of the property.

• Any complaints must be reported within 24 hours of service completion.

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4. Customer Responsibilities

• Ensure access to the property at the scheduled time.

• Keep valuable and fragile items safely secured.

• Provide electricity and water supply required for cleaning/painting/pest control.

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5. Liability

• We are not responsible for pre-existing damages or wear & tear of property.

• Our liability is limited to the cost of the service booked.

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6. Changes & Cancellations

• Customers must inform us at least 24 hours in advance for rescheduling or cancellations.